Since 1991 Frank Robben is the general manager of the Crossroads Bank for Social Security, a public institution he conceived and founded, which ensures secure electronic data exchange between all actors in the social sector. Since 2008, he is also the general manager of the eHealth platform, a public institution responsible for organising and supporting secure electronic data exchange between all actors in the health sector with a view to improving the quality of care and patient safety, reducing the administrative burden on patients and health care providers and supporting scientific research in the field of health. He also conceived and founded this institution. Moreover, Frank Robben is CEO of Smals, the main ICT service provider in the Belgian social security sector, and is a member of the Knowledge Center of the Belgian Data Protection Authority. Frank was awarded the title of Flemish public manager of the year 2005.